Canada Air Passenger Complaints Tracker
Courtready analyzed 38,104 air passenger complaint outcomes handled by the Canadian Transportation Agency (CTA) between September 2023 and September 2025. Here’s what we found.
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Decisions issued by the CTA have steadily declined from 7,076 in Q3 2024 to 4,301 in Q3 2025.
Courtready Academy: Flight Delay Protections in Canada
This series explains your legal entitlements when a flight is delayed or cancelled. It gives you a clear, practical understanding of your legal protections before your next trip takes off.
Courtready Academy: Filing a Complaint with the CTA
A practical, step-by-step video series designed to help you understand how the Canadian Transportation Agency handles air travel complaints.
Courtready Academy: Confidently Navigate Ontario’s Small Claims Court
This course teaches you how the Small Claims Corut works, and what you need to know if you want to start a lawsuit there.
AirsideAid: Immediate Flight Disruption Guidance
Get immediate guidance on what airlines must do under Canadian law when your flight is disrupted.
Flight Delay Compensation Calculator
Use this to assess your entitlements when your flight is delayed or cancelled.
Is the Delay within the Airline’s Control?
Our free tool helps you assess this key factor in any flight delay compensation claim.
Baggage Compensation Calculator
Calculate your compensation when your baggage is lost, delayed or damaged because of your airline.