AirsideAid by Courtready — You’re at the airport, and something has just gone wrong with your flight. Use this tool to get immediate guidance on what airlines must do under Canadian law when your flight is disrupted.
✈️ AirsideAid by Courtready
You’re at the airport, and something has just gone wrong with your flight. Use this tool to get immediate guidance on what airlines must do under Canadian law when your flight is disrupted.
1. What just happened?
2. What reason did they give for the disruption?
⚠️ Important: This tool relies on the reason for the disruption as provided and categorized by the airline. If you later pursue compensation for the disruption (for example, compensation for inconvenience), you may need to review or challenge that reason or categorization. Use Courtready’s free assessment tool to learn how to distinguish between these categories.
3. How long since your scheduled departure time?
⚖️ Passenger Entitlements Under the Air Passenger Protection Regulations (APPR)
The obligations shown below are set out in Canada’s APPR and apply based on the circumstances of the flight disruption. Please treat all airline staff with respect.
Use this tool to get immediate guidance on what airlines must do under Canadian law when your flight is disrupted.
Something Just Happened to Your Flight? Use AirsideAid.
Get immediate, real-time guidance when something goes wrong with your flight. Answer a few quick questions and see exactly what the airline must provide under Canadian law. Use it at the airport to know what to ask for, right away.
Flight cancelled or delayed? You can also use our free Canada flight delay and cancellation compensation calculator here!
We want to empower Canadians with the right tools and knowledge to navigate our justice system with confidence. Finally, while you are here, be sure to check out our other tools above!
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